GRIHASTHAS
Returns Policy
Understand return eligibility, return requests, product conditions and what to do when an order is damaged or incorrect.
Last updated: 5 October 2026
1. Return Eligibility
Return eligibility depends on the product, seller, order condition and policy applicable to the purchase. Customers should review the information shown during the shopping and order process.
2. Requesting a Return
If a return is available, use the return instructions provided through your Grihasthas account or contact Support with the order details.
3. Product Condition
Returned products may need to satisfy applicable condition requirements. Customized, consumable, hygiene-sensitive or other restricted products may have different return rules.
4. Damaged or Incorrect Orders
Report damaged, defective or materially incorrect orders as soon as reasonably possible. Supporting photographs or other evidence may be requested.
Customer Return Experiences
Genuine customer return experiences will be published here after they are collected and verified.
Returns FAQs
Can I return a Grihasthas order?
Return availability depends on the product, seller, order condition and the return rules applicable to that order.
How do I request a return?
When a return is available, follow the return instructions shown in your Grihasthas account or contact Grihasthas Support with your order details.
Can every product be returned?
No. Product-specific restrictions may apply, including restrictions for customized, consumable, hygiene-sensitive or otherwise non-returnable items.
What if I receive a damaged or incorrect product?
Contact Grihasthas Support as soon as reasonably possible and provide your order information and supporting evidence so the issue can be reviewed.
Is a return request automatically approved?
No. A return request may require review against the applicable order, product and seller policy before approval.